Due to production shortages of components, caused by
the Corona Pandemic, there are currently delivery delays
of up to 4 weeks.
We are working at full speed to process outstanding
orders as quickly as possible and to return to our usual
delivery time and availability.
TOBIAS GRAU HELP CENTER
In order to be able to help you even faster, we now set up a
Tobias Grau Help Center. You can find the most important FAQs
about our products.
QUESTIONS ABOUT OUR PRODUCTS
Our team is happy to answer your questions and enquiries.
Please use the live chat for this or send us an email, so that
we can find the right contact for you. Do not forget to provide
your full name and zip code.
Phone: +49 4101 370-2000
Email: info@tobiasgrau.com
Opening hours:
Monday – Friday
9.00 a.m. – 5.00 p.m.
CONTACT FOR RETAIL PARTNERS
Are you a partner and need help? Please feel free to call us
or send us an email.
Phone: +49 4101 370-0
Email: info@tobiasgrau.com
Opening hours:
Monday – Thursday
9.00 a.m. – 5.00 p.m.
Friday
9.00 a.m. – 4.00 p.m.
RETURN AND REPAIR
Please send us an email including the following:
order number, your name and postal code,
which you specified upon placing the order.
Email: info@tobiasgrau.com