GRAU HELP CENTER
In order to be able to help you even faster, we set up a
Tobias Grau Help Center, where you can find the FAQs
about our products and services.
QUESTIONS ABOUT OUR PRODUCTS
We are happy to answer your questions regarding our products.
Please use our live chat or send an e-mail.
Email: support@grau.art
CONTACT FOR CUSTOMERS
You are a costumer and need help? Kindly contact us
via e-mail or phone.
Phone: +49 4101 370-2000
Email: support@grau.art
Opening hours:
Monday – Friday
10.00 – 15.00
CONTACT FOR RETAIL PARTNERS
You are a partner and need help? Kindly contact us
via e-mail or phone.
Phone: +49 4101 370-0
Email: support@grau.art
Opening hours:
Monday – Friday
10.00 – 15.00
RETURN AND REPAIR
Please send us an email including the following:
order number, your name and postal code,
which you specified upon placing the order.
Email:support@grau.art