Order Information

Delivery

We provide a door-to-door delivery service with UPS or DHL. Free delivery for orders within Germany over EUR 50, excluding VAT. We do not provide delivery to a Packstation.

Payment Options

Relaxed shopping and convenient payment. You can purchase Tobias Grau products online via credit or debit card.

International Shipping

We take orders from and deliver to the following countries: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Great Britain, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Monaco, Netherlands, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden and Switzerland.

Free Returns

Return items to us free of charge. Send us an e-mail at info@tobiasgrau.com within 14 days to arrange free collection.

Special Orders and Fixed Dates

Please understand that special orders cannot be placed via our online store and that we cannot guarantee fixed delivery dates on online orders.